How to search support articles from Knowledge Portal.

Created by Tarak Nath Gorai, Modified on Mon, 14 Aug 2023 at 07:27 PM by Ishika Razdan

The Knowledge Portal is a collection of curated articles where you can get self-service and solutions to most of the questions. It has several support articles on various features of AerialBuz.

  • Step 1: Visit the Websites
  • Step 2: Use the Search Box
  • Step 3: Use the Ajax search function

Note: if at any time you want to return to the main website from the support portal, you can click on the logo on the top-left corner or visit: 

Step 1: Visit the Website 

  • Open the AerialBuz website.
  • On the navigation pane, click on Help > Knowledge portal. 
  • You'll be redirected to the landing page of the AerialBuz Support portal.

Step 2: Use the Search box 

  • If you click on the Search Box, it will suggest you popular articles and your recent searches.

Step 3: Use the Ajax search function

  • If the article you want is not appearing in the suggested articles, you can type keywords or your question. As you start typing the keywords, the powerful Ajax-based search will recommend articles that match your keyword.

If you cannot search for the article you want, you can always use our Chat channel on the lower right corner of the webpage to get support from our agents.      

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