Why I need to create a separate support account?

Created by Tarak Nath Gorai, Modified on Thu, 15 Jun 2023 at 01:56 PM by Ishika Razdan

We strive to offer the best omni-channel support experience to our valued users. To achieve this, we have implemented a robust SAS-based system that ensures seamless support across multiple channels. 

While we are actively working on integrating it with the main user accounts, we kindly request our users to create a separate account for support ticket management in the meantime. This enables us to provide dedicated and efficient assistance tailored specifically to their support needs. 

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